Return & Refund Policy

Return & Refund Policy

At Aovlen, we want you to be completely satisfied with your purchase.

🔄 Returns
You have 14 days from the date of delivery to request a return.

To be eligible for a return:
• The item must be unused and in its original condition  
• The item must be in its original packaging  

💰 Refunds
Once we receive and inspect your return, we will notify you of the approval.

If approved, your refund will be processed to your original payment method within a few business days.

🚚 Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.

📦 Damaged or Wrong Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.  
We will resolve the issue as quickly as possible.

❌ Non-returnable Items
Certain items may not be eligible for return, such as:
• Used or worn items  
• Items without original packaging  

💬 Need Help?
If you have any questions, feel free to contact our support team anytime.